Employment Opportunity: Clinic Coordinator
Location: Remote & West Los Angeles (Sawtelle), CA
Approximately 5 hours/week, 20 hours/month with mostly flexible hours
Compensation: $1000 per month
We are looking to fill this position as soon as possible with a licensed mental health professional.
The New Center for Psychoanalysis (NCP) is a nonprofit organization internationally recognized for education in psychoanalysis and psychoanalytic psychotherapy with over 200 members. We provide a variety of postgraduate programs to train licensed mental health professionals in the theory and practice of psychoanalysis. We offer a wide range of continuing education programs and special events to the mental health and academic communities. NCP strives to be inclusive, equitable, and diverse and maintains a working environment that is collegial, creative, and supportive.
NCP Mission Statement
NCP is dedicated to deepening the understanding of being human through the theory and practice of psychoanalysis through education, training and research, collaboration and service, advocacy, and inclusion.
NCP Vision Statement
Emotional health transforms lives and creates communities where everyone can belong, grow and thrive.
The Clinic Coordinator is the administrator of the NCP Psychoanalytic Low Fee Clinic and works closely with the Candidates (otherwise known as Clinical Associates) in the Adult Psychoanalytic Training Program and with the Chair of the Child Analytic Committee in the Child and Adolescent Clinic.
The Coordinator responds to incoming calls from people seeking low-fee analysis. The Coordinator performs an initial telephone assessment, provides referrals when needed, oversees applications for those who fit the criteria for analysis, coordinates interviews between potential patients and NCP analysts, and matches approved patients with Clinical Associates. The Clinical Coordinator maintains records of Clinic inquiries, referrals, and cases, including the number of sessions and fees owed/paid to the clinic by the Clinical Associate. The Clinic Coordinator works with Clinical Associates who need a clinic case and tracks cases with students to their completion.
The number of calls coming into the Clinic varies widely. Messages need to be checked daily and responded to in a timely fashion. The time commitment is approximately 5 hours/week, 20 hours/month.
Essential Duties and Responsibilities
- Professionally represent NCP’s clinic to the community at large as well as to the psychoanalytic and psychoanalytic Psychotherapy community and the Southern California mental health community at large.
- Steward individuals engaging in the clinic from the first call through completing Clinical Associates casework or referral.
- Respond to calls and emails for psychotherapy treatment in a timely fashion.
- Track clinic data, including payments and disbursements.
- Provide Annual Reports to be distributed at the annual faculty and membership meetings.
- Provide monthly reports detailing the status of active cases, accounts past due, or any cases that have dropped.
- Provide feedback regarding any difficulties, suggestions, or observations to the Dean.
- Periodically review and update the Clinic Manual and communicate messaging of policy and procedure changes.
- Work to bring administrative alignment between the Adult Clinic and the Child & Adolescent Clinic.
- A licensed mental health professional
- Familiarity with HIPAA laws and standards and ability to maintain discretion and privacy with clinic and NCP information.
- Skilled with Microsoft Office Suite, database management, and cloud-based file-sharing technology.
- Available to meet with Clinical Associates, attend Education Committee (EC) meetings 4 times per year, and provide monthly reports to the EC on clinic matters and data.
- Some experience in performing telephone intakes and making clinical assessments. Must be well organized, team-oriented, and possess strong interpersonal and customer service skills. Ability to deal effectively with diverse populations across multiple groups, including faculty, students, administrators, and staff, as well as various outside organizations and agencies.
Desired Skills (not required)
- Zoom Meeting and Phone proficiency
- GoogleSuite proficiency (Gmail, Drive, Forms)
- Comfort with online forms (Jotform, Docusign, AdobeDocs)
- Organization and management skills
- Interpersonal and diplomatic problem-solving skills and calm, patient demeanor
- Strong written/oral communication skills
- Flexible, organized, and adaptable
- Possess good judgment and discretion on highly confidential matters
- Passionate and committed to making a difference in a nonprofit setting
How to Apply
- Please email the Executive Director to learn more
For more information, contact:
Amber McClarin, Executive Director
310-478-6541 Ext: 118
NCP does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status.
NCP requires faculty, staff, and students to be immunized against COVID-19 or declare a medical or religious exemption.